Our passion is to make your experience the best it could possibly be – ordering watches and other items online can sometimes be stressful, especially if there is a substantial outlay and there is potentially a long wait for manufacture and/or delivery time.  There can also be delays, caused by anything from manufacturing issues, or sometimes factors outwith our control.

We try to keep you informed along the way and hopefully your experience working with us, is one that you like to talk positively about and share with others!!

Here are a few comments from our customers after receiving their orders:

“Thank you for the beautiful watch”

Mr H (Singapore)

“Really enjoyed this transaction.  Great communication and you were so easy to deal with.  Thank you”

Mr C (England)

“The watch arrived – love, love, love it!!  Thanks for your help in getting the colour just right and keeping me up to date throughout the process.”

Mr S (Spain)

“It is beautiful. Looking to take it out for a test drive soon.  I appreciate your communication throughout the process!”

Mr R (Texas, USA)

“I felt like I received a very personal experience and the communication was great!”

Mr R (USA)

“Absolutely fantastic experience. Dealing remotely has never been more smooth. Outstanding (I’d say the best I’ve ever experienced) communication speed and detail. The watch is even more spectacular than I expected – a huge plus considering About Timepieces designed it themselves! Couldn’t recommend them more and am looking forward to a relationship that will last for decades. Well done team.”

Mr WR (Dubai)

“Gavin was exceedingly helpful in finding a beautiful piece for me. He went above and beyond and sourced a brand he doesn’t normally carry and worked through all of that hassle just to get it into my hands. I can’t recommend Gavin and About Timepieces enough.”

Mr U (California, USA)

“I was away, so just got it late last night. It’s a beauty ! Thank you!”

Mr CF ( New York)

“I have received the watch. Looks absolutely stunning! Thanks again for always being so updated.

Mr Y X (California, USA)

“I would like to thank you very much for your assistance and the overall reliable business. I will definitely recommend #about-timepieces to my friends and colleagues.”

Mr L (Germany)